Privacy Policy

1. Introduction

Welcome to Valtraq (www.thevaltraq.com). We are committed to protecting and respecting your privacy. This policy explains what personal data we collect from you, how we use it, and your rights in relation to that data.
This policy applies to our website and our subscribers. By visiting our website or subscribing to our communications, you agree to the practices described in this policy.

2. About Us

Valtraq is a thought leadership platform providing frameworks and content for professionals and business leaders. Our website is www.thevaltraq.com.
For the purpose of the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR), the data controller is Valtraq, based in the United Kingdom.

3. What Personal Data We Collect

We may collect and process the following data about you:
Information you give us: This is information about you that you give us by filling in forms on our site (e.g., a contact form or a subscription form) or by corresponding with us by phone, email, or otherwise. This may include your name, email address, and any other information you choose to provide.
Information we collect automatically: When you visit our website, we may automatically collect the following information:
Technical information: including your Internet Protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, and operating system and platform.
Information about your visit: including the full Uniform Resource Locators (URL), clickstream to, through, and from our site (including date and time), content you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

4. How We Use Your Personal Data

We use your personal data in the following ways:
To provide you with our services: This includes sending you newsletters, updates, and other information you have subscribed to.
To improve our website and services: We use analytics to understand how our visitors use our website and to make improvements.
To communicate with you: We will use your contact information to respond to your inquiries.
For security and to prevent fraud: We may use your data to protect our website and our users.

5. Our Legal Basis for Processing Your Data

Under UK GDPR, we must have a legal basis for processing your personal data. The legal bases we rely on are:

Consent: Where you have given us clear consent to process your personal data for a specific purpose (for example, by subscribing to our newsletter).
Legitimate Interests: Where the processing is necessary for our legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect your personal data which overrides those legitimate interests.

6. Data Sharing and Third Parties

We respect your privacy and will not sell your personal data to any third parties.
We may share your data with trusted third-party service providers to help us operate our website and business, such as:
Email marketing services to manage our subscriptions.

Website hosting providers.
Analytics and search engine providers that assist us in the improvement and optimisation of our site.
We will ensure that all third-party service providers are compliant with data protection laws and that your data is treated with the same level of protection as we provide.

7. International Data Transfers

As we serve a global community, your data may be transferred to and stored at a destination outside the UK. Where we transfer your data to a country that is not considered to have adequate data protection laws, we will ensure that appropriate safeguards are in place, such as Standard Contractual Clauses, to protect your data.

8. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

9. Data Retention

We will only retain your personal data for as long as is necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

10. Your Data Protection Rights

Under data protection law, you have rights including:
Your right of access: You have the right to ask us for copies of your personal information.
Your right to rectification: You have the right to ask us to rectify information you think is inaccurate.
Your right to erasure: You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing: You have the right to ask us to restrict the processing of your information in certain circumstances.
Your right to object to processing: You have the right to object to the processing of your personal data in certain circumstances.
Your right to data portability: You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at hello@thevaltraq.com if you wish to make a request.

11. Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, see our Cookie Policy.

12. Changes to Our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our privacy policy.

13. How to Complain

If you have any concerns about our use of your personal information, you can make a complaint to us at hello@thevaltraq.com.
You can also complain to the Information Commissioner’s Office (ICO) if you are unhappy with how we have used your data.
The ICO’s address: Information Commissioner’s Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk